标题: 借人气问:这是不是意味着我的bahncard已经取消成功了 [打印本页] 作者: xhnhd 时间: 2.6.2013 07:49 标题: 借人气问:这是不是意味着我的bahncard已经取消成功了 我写的内容:(卡是12月份办的,3月到期吧,网上取消的时候已经小于6周)
Dear sir or madam
I want cancel my bahn card.The card numbe is 7081 4110 8940 0218.My name is WEI ZHANG.
I have tried to do this on the homepage of DB,but you told me that it was a little late.What I want to explain is my German visa has expired at 31.12.2012,and I have left Germany at 19.12.2012.
Please understand me and cancel the card for me.Thank you.
WEI XXX
DB的回信:
Your message: 19.02.2013
Our Ref: 1-10498071095
Dear Mr. Zhang,
thank you for your e-mail.
We regret that you have no further interest in your BahnCard.
The BahnCard subscription can be extraordinary cancelled with the removal from Germany to another country.
However, due to exceptional circumstances in this case, we have cancelled your BahnCard strictly on a goodwill basis even though you did not send us a notice of termination in time. No further payments are due.
Should you have any questions regarding this letter or require further information, please do not hesitate to contact us by sending an e-mail to bahncard-service@bahn.de or by calling +49 (0) 180 5 34 00 35. Our team is available Monday to Friday from 7 am to 9 pm and Saturday from 9 am to 6 pm.
Yours sincerely,
Your BahnCard-Service Team
DB Fernverkehr AG
BahnCard-Service
60643 Frankfurt
Tel: +49 (0)180 5 34 00 35*
(14 ct/min from a German landline via Vodafone, max. 42 ct/min from a German mobile)